I did not print or download my certificate, but I know I passed. How do I go back and get my certificate?

Certificates cannot be retrieved once you move past that screen. Your certificate was emailed to both the diocesan entity and the Safe Environment Office at the Diocese of Orlando. If for any reason you are not able to download or print your certificate, contact your diocesan entity or call Marianne Ruiz at 407.246.4835. You can also start the process again by watching the video and taking the quiz. The quiz can be taken more than once.